Privacy Policy

Last Updated:

1. Introduction

Welcome to Quarriondlox. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our candle-making workshops.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. By accessing our website or using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name and contact details (email address, phone number)
• Mailing address for workshop correspondence
• Payment information when booking workshops or purchasing supplies
• Communication preferences
• Any other information you choose to provide in enquiry forms

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate workshop bookings and registrations
• To send you information about upcoming workshops and events
• To respond to your enquiries and provide customer support
• To process payments and prevent fraudulent transactions
• To personalise your experience on our website
• To improve our website, services, and marketing efforts
• To comply with legal requirements and protect our rights

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal process

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.

For workshop attendees, we typically retain your information for up to three years after your last interaction with us, unless you request earlier deletion or there are legal requirements to retain data for longer periods.

6. Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be completely secure.

We cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. Your Privacy Rights

In some regions, such as Australia, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal information
• Object to processing of your personal data
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw your consent at any time

8. Children's Privacy

We do not knowingly solicit data from or market to children under 16 years of age. By using the website, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website. If we learn that we have collected personal information from users less than 16 years of age, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated Last Updated date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

10. Contact Us

If you have questions or comments about this policy, you may contact us at:

Quarriondlox
67 O'Connell Street, North Adelaide SA 5006, Australia
Phone: 0410 241 569
Email: reply@quarriondlox.world